illegally against military members and their families when those members were deployed in iraq and afghanistan and other places outside of the united states. we've jumped in on that and asked for what procedures they are using to make sure they are going to be in compliance with the law, and starting this thursday, we get to start putting our cops on the beat. we're here for military families, but, you know, that's just a microcosm of what's happening in all of america. that's what this agency is for. >> hearing you talk about that with such passion, and i know this is what you've been doing for all this time, i have to ask you if you wish you had been appointed by the president to be running the agency, and if now you are leaving washington, heading home to massachusetts, you if feel like you have developed a washington allergy or if you'd like to get back in there. >> let me start with the first part because we all have to remember this. we would not have a consumer agency if not for president obama. two years ago, right about now, he looked out and said the consumer agency, that's what i wa